How Can We Help Today?
Owned and operated by Ever&Co LLC, our team is ready to help with orders, product questions, or designing your perfect outdoor space.
Choose Your Preferred Channel
Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your pergola, gazebo, or patio set ships, you will receive a tracking number via email. You can use that number to follow your shipment from our warehouse to your doorstep.
What is your return policy?
We offer 30-Day Returns on eligible items. If something is not right with your order, contact our team and we will walk you through the return process as outlined in our Return Policy.
Can I exchange an item for a different style or size?
Yes, exchanges are available within the return window. Reach out to our support team with your order number and the item you would like instead, and we will coordinate the details.
What materials are your pergolas and gazebos made from?
Our structures are crafted from weather-resistant materials designed to endure every season. Each product page details the specific materials, finishes, and construction methods used.
How do I choose the right pergola or patio set for my space?
Start by measuring your deck, patio, or garden area and reviewing the dimensions listed on each product page. Our team is also happy to help you find the right fit for your outdoor living space.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
Drop Us A Line
Business Hours
Our Commitment To You
Timely Responses
Our support team replies within 24 hours so your outdoor project stays on track.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
Crafted To Last
Every pergola, gazebo, and patio set is built with durable, weather-resistant materials designed to endure seasons.
Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S., backed by our 30-Day Returns policy.
